Shipping policy
Thank you for shopping with Cute Cuts .We are committed to providing a smooth and reliable shipping experience for every order.Please read our shipping policy carefully for details on processing times, shipping rates, and delivery options.
1.Processing Times
Order processing:Orders are processed within 2-4 business days(excluding weekends and holidays)after receiving your order confirmation email.
Busy Periods:During high-demand periods(such as holiday season or sales)processing times may be slightly longer.We'll communicate any delays directly to you via email.
2.Shipping Rates and Delivery Times:We offer multiple shipping options to meet your needs.Shipping rates will be calculated at checkout based on your location and selected shipping method.
Domestic Shipping
-Standard shipping:typically 3-7 business days
-Express shipping :1-2 business days
3.Free shipping:we offer free standard shipping an all domestic orders over £60
4.Order Tracking:Once your order has been shipped you will receive an email confirmation with tracking number.You can use this number to check the status of your shipment on our website or directly through the carrier's tracking system.
5.Shipping Address Changes:If you need to change your shipping address after placing your order, please contact us immediately at cutecutsuk@gmail.com.Once an order has been processed, we may not be able to make changes ,but we will do our best to assist.
6.Lost,Stolen or Delayed Packages
Lost or stolen packages:Cute cuts is not responsible for packages lost or stolen after delivery has been confirmed by the carrier.We recommend checking with neighbours or contacting the carrier directly.
Delayed Packages:If your package is delayed, please allow a few extra days before reaching out, as delivery times may be affected by factors beyond our control(such as weather conditions).
7.Contact us:for any questions regarding your order.please contact our Customer service team
Email: cutecutsuk@gmail.com
Thank you for choosing Cute Cuts.We are here to make sure you have a positive shopping experience every time !